FAQs

If you don’t see your frequently asked question listed, please contact our Customer Service department for help.

Order

Please contact our sales department for product catalog and quotation price list.

Our Sales Team Mail: Sales@origtex.com

MOQ

China is the largest textile manufacturer in the world, we have unique opportunities to work with the very best raw materials and make savings that benefit you. That’s why you can purchase more low MOQ than the other suppliers!

We set up three levels(USD $500/ USD $1000/ USD $2000) MOQ for bulk order, and also accept mixed products in one order.

Pricing

Shipping fee is not including in the prices, shipping quotation will be provide upon request. The QUOTATION is for reference only, all price are subject to Origin Textile final acceptance.

We list the detail price in quotation sheet, please contact our sales team to get it.

Payment

Owing to foreign exchange restrictions in China, we only accept PayPal payment at present. The transaction fee of PayPal shall be borne by the buyer.

Shipping

Our goal is to get your order to you as quickly as possible. Our normal processing time is 3 business days before an sample order is packed and shipped from Origin. Our shipping charges are based on the final weight of your package. The delivery method will depend on your location. We use a combination of FedEx or UPS services to deliver our orders.

Packaging

We do not use extra packaging when shipping your order in order to save a lot of plastic bags from going into landfills. If you order a full bag of yarn, we will ship it that way, but most times we will ship without additional packaging.

Oeko-Tex® certified

The Oeko-Tex® Standard 100 was introduced at the beginning of the 1990s as a response to the needs of the general public for textiles which posed no risk to health. The Oeko-Tex® Standard 100 is a globally uniform testing and certification system for textile raw materials, intermediate and end products at all stages of production. The test for harmful substances comprise substances which are prohibited or regulated by law, chemicals which are known to be harmful to health, and parameters which are included as a precautionary measure to safeguard health.

All suppliers of raw materials must be certified by OEKO-TEX to ensure that all products meet the requirements of environmental protection and health.